Terms of Service

Please read these terms carefully before using our services

1. Acceptance of Terms

By accessing and using LATRAVLA's website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Products and Services

LATRAVLA offers premium silk sleep products including PillowWrap and PillowMask collections featuring antimicrobial silver technology and 22-momme mulberry silk. All product descriptions, specifications, and imagery are provided for informational purposes and may be subject to change without notice.

3. Pricing and Payment

All prices are displayed in Australian Dollars (AUD) unless otherwise specified for your market. We accept major credit cards and other payment methods as indicated at checkout. Prices are subject to change without notice, but changes will not affect orders already placed.

4. Shipping and Delivery

We ship to Australia, New Zealand, and the United Kingdom. Shipping costs and delivery times vary by location and will be calculated at checkout. LATRAVLA is not responsible for delays caused by customs, courier services, or circumstances beyond our control.

5. Returns and Refunds

Please refer to our Returns Policy for detailed information about returns, exchanges, and refunds. Products must be returned in original condition with all tags attached within the specified timeframe.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of LATRAVLA and protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7. Limitation of Liability

LATRAVLA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product or service in question.

8. Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Australia.

Last updated: December 8, 2025