Shipping & Returns
Thoughtfully delivered. Carefully considered.
Shipping
We dispatch all orders within 24 hours (business days).
Estimated Delivery Times:
- Australia: 2–7 business days
- International: 5–14 business days
Please note:
Delivery times are estimates and may vary due to external factors.
Tracking details are provided once your order is dispatched.
Returns
Due to the nature of our product and hygiene considerations:
- Returns are accepted only if the item is unused and in original packaging
- Return requests must be made within 14 days of delivery
To request a return, please contact:
hello@latravla.com
Faulty items
If your product arrives damaged or faulty:
- Please contact us within 7 days of receiving your order
- Include your order number and clear images
We will replace or refund in accordance with Australian Consumer Law.
Important note
For hygiene reasons, we cannot accept returns on used items unless faulty.
A note from LATRAVLA
We design every piece to travel with you.
If something isn't right, we'll make it right.