Shipping Policy

Premium silk products delivered with care

Shipping Overview

At LATRAVLA, we are committed to delivering your premium silk sleep products safely and efficiently. All orders are carefully packaged to ensure your items arrive in perfect condition.

Domestic Shipping (Australia)

We offer reliable shipping across Australia for all our silk PillowWrap and PillowMask collections.

Shipping Method Delivery Time Cost
Standard Shipping 5-7 business days Free
Express Shipping 2-3 business days $10.00 AUD

International Shipping

We ship to New Zealand, the United Kingdom, and select international markets. Shipping costs and delivery times vary by destination.

  • New Zealand: 7-10 business days
  • United Kingdom: 10-15 business days
  • Other regions: Contact us for shipping estimates

Important: International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Processing Time

Orders are typically processed within 1-2 business days. During peak periods or product launches, processing may take up to 3 business days. You will receive a confirmation email once your order ships.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your shipment through our carrier's website or contact our customer service team for assistance.

Questions?

If you have questions about shipping or need assistance with your order, please contact our customer service team. We're here to help ensure your LATRAVLA experience is exceptional.